How to change "thank you" message using conditional logic?

  • Profile Image
    tech_hero
    Asked on July 08, 2019 at 04:49 AM

    hello again, following up on my last question --


    After playing with this a bit, I discovered I can show a custom text message at the end of each section to let someone know their progress based on their scores. So now I'm wondering if it's possible to display a summary of the messages that were shown in the thank you page? 

    In other words, for the five criteria I'm scoring them on, I'd like a summary/thank you page as well as email that displays the custom messages they received. Make sense?


    Thanks!

  • Profile Image
    ashwin_d
    Answered on July 08, 2019 at 06:15 AM

    Please note that thank you message can only be displayed after the form is submitted. If you want to display a custom message after every section, you can add a "Text" field for every section and then add a condition to display the text field. 

    If you want to display this in email alert, here are the steps you need to follow:

    #1. Add one email alert for each criteria and add the text message in the email template. You may like to take a look at the following guide which should help you: https://www.jotform.com/help/25-Setting-up-Email-Notifications 

    #2. You can then add condition in form to trigger the specific email alert based on the value of form field. The following guide should help you send conditional email: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer 

    Hope this helps.

    Do get back to us if you have any questions.

  • Profile Image
    tech_hero
    Answered on July 08, 2019 at 12:00 PM

    Hi, thanks for your reply. Is there a way for the thank you page to display the specific custom messages that they received?

  • Profile Image
    Mike_G
    Answered on July 08, 2019 at 01:20 PM

    To my understanding, you would like to display a specific custom message on the Thank-you page based on the answer(s) provided by your respondents on the form.

    If that is the case, I suggest that you follow the instructions in this guide — How-to-Change-Thank-You-Message-Using-Conditional-Logic

    However if, in any case, I have misunderstood your concern, please do not hesitate to let us know and give us more details.