form doesn't allow double entry

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    Asked on July 08, 2019 at 12:03 PM


    I've been testing my Jotform. Seems to work via computer but when I tested it on my iPhone, the submit function took longer to process and sent back the message multiple times: "Sorry, only one entry allowed!" (screen shot attached). What does that even mean? 



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    Answered on July 08, 2019 at 01:16 PM

    You may have enabled unique submissions in your form that won't allow duplicate submission form the same user.

    Go to your Settings>Form Settings>unique submissions and select No Check

    Hope this information helps.

    If you need further assistance, let us know.