form doesn't allow double entry

  • Profile Image
    sabrina.smith
    Asked on July 08, 2019 at 12:03 PM

    Hi,


    I've been testing my Jotform. Seems to work via computer but when I tested it on my iPhone, the submit function took longer to process and sent back the message multiple times: "Sorry, only one entry allowed!" (screen shot attached). What does that even mean? 


    Thanks,

    Sabrina

  • Profile Image
    Richie_P
    Answered on July 08, 2019 at 01:16 PM

    You may have enabled unique submissions in your form that won't allow duplicate submission form the same user.

    Go to your Settings>Form Settings>unique submissions and select No Check

    Hope this information helps.

    If you need further assistance, let us know.