Allow separate email address forwarding of submissions?

  • bvoss
    Asked on July 8, 2019 at 2:14 PM

    Hello,

    I signed up using my school email address, but our school email is very restrictive and most of the emails I receive are sent immediately to spam. Is there anyway I am able to forward submissions to a separate email address? Like a personal email? I was wanting to try this out for my upcoming school year and upgrade if I like it using my school email for the discount.

    Thank you


  • David JotForm Support Manager
    Replied on July 8, 2019 at 3:25 PM

    Yes, you can change the email address used for submission notifications, please check this guide: https://www.jotform.com/help/41-How-to-Change-the-Email-Address-Used-for-Notification-Email

    Please note that you can ask your email service provider to add our domain names and sending IP addresses to their white-list: https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains

    Let us know if you need more help, we will be glad to assist you.