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Josh RogersAsked on July 8, 2019 at 5:47 PM
However I also use your platform just to get emails. I didnt realize there was a limit but I shut down the thing that took photos. I just need the information. is there a way to do that without upgrading?
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Welvin Support Team LeadReplied on July 8, 2019 at 7:10 PM
Hello Josh,
Yes, you can free up your file storage space by deleting submissions where files are attached to it.
https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data
But first, download your form submissions first and file uploads to keep a backup locally.
To download submissions: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF.
To download file uploads: https://www.jotform.com/help/356-How-to-Download-the-Submission-Files.