User detail pre-populate form previous submission

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    LesWhalley
    Asked on July 08, 2019 at 09:41 PM

    Hi.

    My form will be used by many people but each user's contact details would rarely change.

    How can I have previous user inputs auto-populate eg first name, last name, email and phone number?

    Tnx

    Les W

  • Profile Image
    jherwin
    Answered on July 09, 2019 at 01:04 AM

    If you want to prepopulate the form with previous submissions data, please refer to this guide: How-to-Pre-Populate-the-Same-Form-with-Data-from-a-Previous-Submission

    Please give it a try and let us know how it goes.

  • Profile Image
    LesWhalley
    Answered on July 09, 2019 at 09:05 PM

    Hi. Pre-population works well for the name, email and phone details.

    I have other fields however which are also being re-populated on my Samsung phone. Is there a way to clear these other fields?

    Tnx

    Les

  • Profile Image
    Jed_C
    Answered on July 10, 2019 at 12:12 AM

    As I check your form, I can only see Name, Email and Phone field that is being pre-populated.

    https://form.jotformeu.com/91837674909373 ?FirstName={Input_6}&LastName={input_8}&email={input_9}&yourPhone[area]={yourPhone:area}&yourPhone[phone]={yourPhone:phone}

    1562731843The Easiest Online Form Builde

    Would you mind clarifying it if you are referring to something else. Looking forward for your response. 

  • Profile Image
    LesWhalley
    Answered on July 10, 2019 at 06:43 PM
    The form seems to work on my computer in the preview screen but doesn’t work on iphone or Samsung. Any ideas?
    [cid:image003.png@01D537CD.1C757220]
    Ngā mihi | Kind regards,
    [cid:image001.png@01D537CD.1C7BDAC0]
    ...
  • Profile Image
    jherwin
    Answered on July 10, 2019 at 08:11 PM

    I have other fields however which are also being re-populated on my Samsung phone. Is there a way to clear these other fields?

    Your form autofill function is enabled. To know more about autofill, please check this guide: How-to-Enable-Auto-Fill-on-Forms

    To clear the saved data in your local browser storage, please clear it in your browser. You can also try opening your form in incognito mode so the saved data will not populate your form fields.

    By the way, the screenshot you attached in your latest response didn't reach our support forum. Please open this thread: 1883877 using browser and re-post the images again.

    Guide: How-to-Post-Screenshots-to-Our-Support-Forum

  • Profile Image
    LesWhalley
    Answered on July 10, 2019 at 08:24 PM

    All sorted.