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Cannot Acess Account Using Jotform Iphone AppAsked by goldbadger on March 05, 2013 at 09:30 AM
The sign on/password combination that works on the website get rejected by the app, does it connect to jotformeu.com?
(I have copy/pasted from Roboform, to check I was not mistyping any characters)
I was able to replicate the same issue and have forwarded your concern to our level 2 support for further investigation. Please expect a response from one of our developers soon.
Thank you - look forward to their reply
In behalf of the Jotform Team, you are welcome. Thanks
It is now OVER 10 DAYS since you forwarded this problem to Level 2 and i have still not received an answer from them AND am still unable to log in on either iPad or iPhone.
How soon is 'soon'??
The report on this thread is still opened. Unfortunately, we cannot provide you any timeframe about this issue. While waiting, I would suggest you to login using your computer.
Thanks for your patience.
We have just released our new iPhone/iPad App. Please feel free to download the new version:https://itunes.apple.com/app/jotform/id342896040?mt=8.