DocuSign signing error

  • Profile Image
    Asked on July 09, 2019 at 11:27 AM

    When people try to access the docusign, they get an error that reads:

    Docusgin signing error

    Please contact form owner

    From what I see, everything on the form looks fine. Please advise.

  • Profile Image
    Answered on July 09, 2019 at 12:27 PM

    We apologize for the inconvenience. I have tested the widget, and it appears that the issue continues. I'll report this to our back-end team.

  • Profile Image
    Answered on July 10, 2019 at 02:32 AM

    I checked your form and the widget works without issues. I even did submit your form for testing. Can you check the widget again in incognito/private mode in your browser and let us know if the issue persists?