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MylesAsked on July 9, 2019 at 1:14 PM
E-mails from my jotform submissions from my site are all going to junk. My websites are maschneider.com and schneiderfederallaw.com.
I am using outlook through godaddy outlook 365.
Please help
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David JotForm Support ManagerReplied on July 9, 2019 at 2:28 PM
It seems like you are referring to this form: https://www.jotformpro.com/form/43454349393967
Which is embedded on this site: https://maschneider.com/free-consultation/
Just to let you know, the form did not load, I noticed that it is embedded through an insecure link(http). Please remove it, and grab your Iframe code again, which will be using https secure protocol, so your form will display fine:
In regards to issue where notifications are landing in your junk folder, please make sure to remove all JotForm notifications from that folder, and also please ask your email service provider to add our domain names and sending IP addresses to their white-list: https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains
Let us know if you need more help.