Suspended account

  • Fabio Lopes
    Asked on July 9, 2019 at 1:15 PM

    My account is suspended.

    How can I reactivate it?

    Jotform Thread 1884833 Screenshot
  • VincentJay
    Replied on July 9, 2019 at 2:27 PM

    Your account got suspended because of this form: 91634095442660. It is collecting bank information which is against our terms of use.

    To reactivate it, we need to remove the guilty fields or delete the form. If that is okay with you, please let us know. 


  • Fabio Lopes
    Replied on July 9, 2019 at 2:36 PM

    Okay. You can remove the fields.

  • jherwin
    Replied on July 9, 2019 at 3:35 PM

    The offending fields have been deleted and your account has been reactivated. Please refrain from creating forms like this so your account will not be suspended by our phishing tool again.