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  • Profile Image

    Removing submissions to increase my upload space by date.

    Asked by modelinc on May 18, 2010 at 05:10 PM
    Hi there,

    Unlike on the old version,  I can't find how to clear some space by removing older images that I've already used.

    How do I do this!?

    Richard :)


  • Profile Image

    Answered by modelinc on May 18, 2010 at 05:14 PM
    Just to make that clearer - on the old Jot Form I could view up to a certain date within the Reports section, and delete the images clicking the little x at the right to give me some space back.

    Can't for the life of me find a way to do that on the new version?

    Modelinc
  • Profile Image

    Answered by modelinc on May 18, 2010 at 07:40 PM
    Solution on this one - my apologies for quite clearly being a nooooob =]

    Few issues with it, but in the Submissions tab (once highlighted a form), simply click the 'cog' on the top-right hand side to select 'Submission Date' and them your own time-frame.

    I found on FireFox that I needed to go out and then back in again for the new time-frame to take effect - and also didn't see an immediate reduction in file-space - though.... I'm pretty sure it will update.  I've not tried it in Chrome yet but will - and I don't have IE to try it on (otherwise I'd have to kill myself) but it would be nice to know if it works in 'there' too?

    All in all, gotta hand it to the developer - apart from a few 'niggly' bits - I'm quite sure this version will far succeed the old... in time!

    =]




  • Profile Image
    JotForm Founder

    Answered by aytekin on May 24, 2010 at 07:08 AM
    Yes, you can get the space back by clicking on the cross icon on the Submissions page for that submission. 

    We will look into the problems you found. Thanks.