What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Expired certificate on https://submit.jotformpro.com/ as of 2013-02-28

    Asked by wcukierski on March 05, 2013 at 11:04 AM

    I know that https://secure.jotformpro.com is the new link, but older emails still have https://submit.jotformpro.com used to resume an older form. Can you update the SSL certificate on this domain to allow our customers to resume the form and not get a scary certificate error?

    Emails domain resume secure.
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    JotForm Support

    Answered by EltonCris on March 05, 2013 at 11:58 AM

    Hi,

    Thanks for reporting. Let me please submit this to our development team so they can check this further. You will be informed once it's corrected. Thanks!

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    JotForm Founder

    Answered by aytekin on March 06, 2013 at 02:53 AM

    Thank you for letting us know about this.

    We are working on the renewal. It may take upto a few days. 

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    JotForm Founder

    Answered by aytekin on March 07, 2013 at 08:02 AM

    Until we fix this problem you can change the form code to point to this URL:

    https://secure.jotform.com/submit.php

     

    If you included a javascript code on your site we are right now applying this solution so no change will be needed on your end. 

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    JotForm Founder

    Answered by aytekin on March 12, 2013 at 10:04 AM

    The security certificate has been fixed. Thank you for your patience.