I need to transfer my form to another account.

  • kodat
    Asked on July 9, 2019 at 6:09 PM

    When I view my profile it says I have the free account under my company email, michael@thegrowoff.com. I am unable to share my forms with the team currently. I believe from the admin side they see my account as a tier other than free, but I am not sure which one.


    Attached is an image from the initial support request by my teammate who has admin privileges. Please let me know what I can do to be of further assistance.

    Jotform Thread 1885336 Screenshot
  • David JotForm Support Manager
    Replied on July 9, 2019 at 7:37 PM

    That form currently belongs to you. Please confirm if you want us to move it to the account username "TheGrowOff" which has a Silver plan.

    Please note that you can also transfer ownership of the form by dragging and dropping the form into the shared folder, example:

    transfer form and data from sub user Screenshot 10

  • kodat
    Replied on July 10, 2019 at 11:13 AM

    Thank you