I need to transfer my form to another account.

  • Profile Image
    kodat
    Asked on July 09, 2019 at 06:09 PM

    When I view my profile it says I have the free account under my company email, michael@thegrowoff.com. I am unable to share my forms with the team currently. I believe from the admin side they see my account as a tier other than free, but I am not sure which one.


    Attached is an image from the initial support request by my teammate who has admin privileges. Please let me know what I can do to be of further assistance.

  • Profile Image
    BDAVID
    Answered on July 09, 2019 at 07:37 PM

    That form currently belongs to you. Please confirm if you want us to move it to the account username "TheGrowOff" which has a Silver plan.

    Please note that you can also transfer ownership of the form by dragging and dropping the form into the shared folder, example:

    transfer-form-and-data-from-sub-user.png

  • Profile Image
    kodat
    Answered on July 10, 2019 at 11:13 AM

    Thank you