Why aren't my submissions forwarding to the email address?

  • AnimalRescueMobile
    Asked on July 9, 2019 at 7:40 PM
  • Girish JotForm Support
    Replied on July 9, 2019 at 10:19 PM

    Kindly provide us the form where you are facing this issue since I can see multiple forms in your account? Are you facing this issue with all forms or any specific form?

  • AnimalRescueMobile
    Replied on July 10, 2019 at 10:23 AM
  • David JotForm Support Manager
    Replied on July 10, 2019 at 11:36 AM

    I just did a real submission in order to test the form, and our mail logs shows that it was sent successfully: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    1562772798sent 001 Screenshot 10

    Please check your form folder. Let us know if you need more help.