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    My submit button doesn't work

    Asked by mgiambrone on March 24, 2011 at 03:23 PM

    I created a form pasted it into iWeb and all was good everything worked.  I then decided to change the site a bit and now my form doesn't submit to my email.  The test email came through fine but nothing now.  The submissions seem to go through to jotform but not to my emai.



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    Answered by brx250 on March 25, 2011 at 02:48 AM

    Hi there,

    I’ve tried replicating the problem on my end, but everything looks fine. I also used a different email address just to make sure and I seem to be getting the notifications just fine. One thing you could check on is your email settings. Sometimes the security preferences in your email client/provider automatically redirects them to your spam folder. Try and see if they’re there. In any case, We’ll definitely look into this further.

    Thank you for using JotForm and have a nice day!


    Albert | JotForm Support