Submit button hidden when first of multiple choice boxes is checked

  • rtolmach
    Asked on July 10, 2019 at 1:21 PM

    Hi Jotform


    This is weird.


    This form:

    https://www.jotform.com/build/91557761197166/settings/conditions/30


    We created a conditional so that if this field, "Do you like it that we:" is FILLED, then a few things will appear below it.

    That works OK, EXCEPT for this problem.


    When I click ANY of those four checkboxes in the "Do you like it that we:" field, then the Submit button goes away. If I then click an additional of the four checkboxes in that question, the Submit button then reappears.


    Oddly, this happens on our Shopify website page, 

          https://freethetextbooks.org/

    where we are embedded in an iframe


    However, the problem does not seem to happen when I try it on the jotform page:

         https://form.jotform.com/91557761197166


    Thank you very much!






  • Kiran Support Team Lead
    Replied on July 10, 2019 at 2:44 PM

    This is happening due to the lesser height of the iframe. Please try changing the height of the iframe in the embed code to 1190px and it should be displaying fine.

    1562784256iframe embed changeheight Screenshot 10

    Thank you!