How do I collect and send automatic emails

  • dynamic074
    Asked on July 11, 2019 at 4:44 AM

    Hi, 

    I am a new user of Jotform. Please tell me how I can collect email addresses and send responses to these addresses automatically when my form is filled and submitted.

    Thanks in advance.

  • utkuyildirim Enterprise Representative
    Replied on July 11, 2019 at 6:15 AM

    You can set up two email alerts, which are "Notification" and "Autoresponder" emails.

    JotForm provides advanced functionality in terms of form notifications. Autoresponder is a type of email alert which is send to form users when they submit a form. You can edit the email body, add pdf attachments, and more. Form users can reply to the email as well if they have any question or face any -problem. 

    A notification email, on the other hand, lets you receive an email after someone make a submission on your form. It has the same features as autoresponder email with a minor addition. You may choose to receive form submission data as PDF, which may come in handy if you have a folder in which you collect all form submissions. 

    To add a notification/autoresponder email alert, please do the following:

    1- Click "Settings".

    2- Then, click "Emails" on the left side of the page.

    3- Click the Plus (+) icon.

    1562839758Screen Shot 2019 07 11 at 11 Screenshot 10

    4- After clicking the plus at step 3, the following page will appear:

    1562839864Screen Shot 2019 07 11 at 13 Screenshot 21

    5- Then, you can add the email after clicking the "Recipients" tab:

    1562839986Screen Shot 2019 07 11 at 13 Screenshot 32

    You can check out the following links to learn more about notification and autoresponder emails:

    https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings

    https://www.jotform.com/help/25-Setting-up-Email-Notifications 

    Please, also check JotForm's Email Forms.

    If you have any questions, feel free to help.