- photos2videoAsked on March 06, 2013 at 12:33 AM
Files are frequently not making it from jotform to dropbox. Below is one example. This happened multiple times today, and I had less than 20 form submissions.
Submission ID: 228348587200164738
Only 17 out of 84 files made it to Dropbox. 67 did not! See list below andd the files with a 1 next to them made it to Dropbox. The rest did not.
I don't see a pattern in this.
If you can't fix this, can you provide a button that resynches the files to Dropbox for a record so that I don't need to manual clean this up?
- JotForm SupportEltonCrisAnswered on March 06, 2013 at 04:33 AM
Thanks for reporting. I have now forwarded your questions and request to our development for further investigation.
Our apologies for the inconveniences caused.