form not being emailed to connect@eclat365.com

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    eclat365
    Asked on March 06, 2013 at 11:23 AM

    Why is the form not being sent to my email? Is something not set up right?

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    pinoytech
    Answered on March 06, 2013 at 11:31 AM

    Hi,

    Sorry for the inconvenience that may have caused. Your email address is in our bounce list upon checking which causing the issue and I've remove it for you. It should be working fine now.

    Result: connect@eclat365.com is IN the bounce list  

    Reason(s) : 5.1.0 - Unknown address error 550-'#5.1.0 Address rejected.'

    Please consider checking this article and apply it on to your form to prevent this form happening again.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

    If you need further assistance, do let us know.

    Thank you!