Can the stripe widget be optional

  • Profile Image
    Asked on July 12, 2019 at 01:04 PM

    I have a two page jotform.

    The first page takes in information that i need and the second page has an optional credit card stripe payment widget.

    However I cannot click submit on the first page because it says

    Incomplete Values

    There are incomplete fields in your submission: is required Please go back and fix the problem

    Is this because of the stripe widget?

    Is there a way to make the second page optional, so I still have the first page info if they do not want to fill out their credit card straight away?

  • Profile Image
    Answered on July 12, 2019 at 01:54 PM

    The problem is not in the payment widget. It is the signature field on the second page. It is required and this is why it gives you an error. You should unrequire it and you will be able to submit the form from the first page.

    I have also encountered a problem with the submit button of the first page. I had to delete it and add it again. You may also need to do this.

    You can set the Required field of the Signature to "No" and fix the submit button on your form or you can also clone my form and use it. Here:

    Let us know if you need any further assistance.