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RZarrilliAsked on July 12, 2019 at 3:19 PM
Good afternoon,
I received an email that I need to upgrade my account since I reached my account limits. I just logged into my account earlier today and deleted many messages from the server, freeing up storage space. Since having done so, I still get upgrade messages when clicking on the jotform links at my website contact page. Do I still need to upgrade my account? I would think if I am not over on storage space, there would not be a need to upgrade.
Thank you and appreciate your time.
Page URL: http://www.rimzcoat.com/contact.htm -
zuritapiaReplied on July 12, 2019 at 3:53 PM
Hi @RZarrilli!
The reason your account still started overlimit is due to having more than 5 forms on your Free account. If you do not wish to upgrade to a paid plan you will need to delete forms you are not using.
Deleting forms will go under your Trash folder in your JotForm account.