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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    hover text on a shrink field

    Asked by starcomcsl on March 24, 2011 at 10:43 PM

    When a field with a hover text is on shrink mode an is selected, the hover text appears on it and don´t permit the user to write any text on it.

    How can it be fixed?.

    Screenshot
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    Answered by allanftd on March 25, 2011 at 03:54 AM

    Hi starcomcsl,

    I would advise to either remove the hover text or make the field larger.

    Hope you find this tips useful. Thank you for using JotForm!

    JOTFORM SUPPORT

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    Answered by brx250 on March 25, 2011 at 04:21 AM

     

    Hi there,

    First of all, Thank you for using JotForm!

    I’ve been trying to replicate your problem, but everything seems to work on my end.In any case, if you recreate the form and send us a link so that we could check it out, that would be a very big help. 

    However, I see how this could happen.If you really need to shrink the fields, try using a sub label instead of a hover text. It allows you to display additional information/instructions and does not get in the way of your users. This allows for a better fit if you need to undersize your form.

    I hope this helps.

    ___________________________________________________________

    Albert | JotForm Support

     

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    Answered by starcomcsl on March 25, 2011 at 10:48 PM

    Thanks, It was fixed aligning the label to the top size, the hover text apear above the field so I can select the field now and write on it. I need to have some fields in the same line and I am using hover text to put required field error message in spanish.

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    Answered by englipedia on June 23, 2011 at 10:20 PM

    I deleted this post. Instead took the advice of Support below and started a new thread.

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    JotForm Support

    Answered by NeilVicente on June 23, 2011 at 10:32 PM

    @englipedia

    Thank you for bringing that to our attention. However, since this issue is a tad different from the original topic in this thread, I suggest that you create a separate thread for it so your issue will be handled in a more focused and efficient manner. Also, it would benefit other users who are experiencing the same issue as it would be easier to search for the topic in the forum.

    Thank you for understanding.


    Neil