e-Signature Field: Show as images in Reports

  • Profile Image
    Asked on March 06, 2013 at 01:07 PM

    Any chance we can get ...

    1) Signature in email

    2) Signature in reports

    Would like to deploy this but currently hopeless


    This is a re-post of a comment on Announcing E-Signatures for Forms

  • Profile Image
    Answered on March 06, 2013 at 01:44 PM


    Good day! With regards to your inquiries;

    1. When your user sign the e-Signature field, it will be included in the form notifications as an image file.


    2. E-signature is also attached in reports as link.



  • Profile Image
    Answered on March 06, 2013 at 03:06 PM


    You state the above.

    I do a submission to happily confirm  .... no change whatsover ....

    1) No signature in email

    2) e-signature attached as a relative url which is utterly hopeless to mankind... needs to be an image as advised.

    Please explain how this addresses the currently useless status of the e-signature function that you deployed without doing any basic testing

    lokk ... I'm really busy ... I could do with out these wild goose chases unless you've tested them or ... I've got to clear the cache or something.

    I look forward to this being useful. Until then ...

    Regards mark

  • Profile Image
    Answered on March 06, 2013 at 04:07 PM

    Hi Mark,

    Please kindly check your settings for item #1, I have it working on my end so I am sure that will also work with you for as long as your settings is correct. Check your form notification variable or tag for the e-Signature field. I am also willing to check that for you if you can share with me the form URL.

    With regards to item #2, I will forward this to our Level 2 Support/Developers as a request for further enchancement of the the said field and we'll let you know if we come with updates soon.

    I must say that e-Signature field is working fine.



  • Profile Image
    Answered on March 07, 2013 at 07:08 AM


    I've spent 45 minutes trying to get the signature to come through on a notification email.

    Here's the result ... If you use the default template without editing it at all ... you will get a signature.

    If you edit the html of the jotform notification email ... in any way ... no signature.

    I suggest you try this ....

    1) Create a notification email.

    2) Remove all the html

    3) Add the signature field .... 

    Do you get a signature comning through?

    Can someone test this properly please ... as a developer should ... try and break it.

    Who do I send the bill to for my testing time?

    Thanks Mark

  • Profile Image
    Answered on March 07, 2013 at 09:02 AM

    Hi Mark,

    Thanks for the additional information on how you've re-created that particular issue. I have this noted to the report as well.

    Thanks for your time explaining this to us. Much appreciated.

  • Profile Image
    Answered on March 07, 2013 at 09:14 AM

    Hang on a minute  .... Nothing's changed since the first time I reported these issues has it?

    Look at these threads ...




    So I've spent 45 mins testing this ... when I'd already advised you on it before ... you didn't read any earlier posts ??

    I tell you what ... I'll have Jotform Premium free for 6 months please?

    For wasting my time :-(

  • Profile Image
    Answered on March 07, 2013 at 09:32 AM

    Hi Mark,

    All of that threads has already been forwarded to our developers and so with this thread, we will surely inform you if there's an update about that. While waiting, I would suggest you to change your form notification into HTML format so you will see the signatures submitted by your users.

    Your patience and understanding is highly appreciated.



  • Profile Image
    Answered on March 07, 2013 at 09:42 AM

    Come off it ... read over the thread and you'll see I'm not using a text format for email.

    I don't want to hang around waiting ... you lot released something that hasn't been tested properly and have totally wasted my time ... and your advisory in this thread initiated me to test again ... when nothing had been changed from all my previous posts ...

    So, I have no patience and understanding on this matter.

    Take it off  ... IT DOESN'T WORK PROPERLY ... otherwise someone else will waste their time trying to get it to work only to realise that they can't get it to a market-ready standard.

  • Profile Image
    Answered on May 17, 2013 at 04:39 PM

    Hi Mark,

    I was just having a similar issue with the signature image not being displayed in the Notification email message.  I realized that my mail server was being cautious by not displaying images in the message.  I had to click "Show Images" in order for the signature image to appear.

    Hope that helps!


  • Profile Image
    Answered on May 22, 2013 at 03:17 AM

    This was enlightening. Thank you very much!


  • Profile Image
    Answered on October 10, 2022 at 04:38 AM

    Hi markashton,

    Thanks for using Jotform. We have great news for you. We’ve recently launched Jotform Sign, a powerful e-signature product that allows anyone to collect legally binding, E-Sign- and UETA-compliant signatures. Jotform Sign’s easy-to-use user interface and automated workflows differentiate it from other e-signature tools.

    We’ve created a short guide that explains the main aspects of Jotform Sign.

    1. Creating a Signable Document

    • Go to your My Documents page and click on Create Sign Document.
    • Next, you can upload your own document, or you can use the Demo Document to test it out.
    • Then, you can add more documents, or you can continue by clicking on the Create Signable Document button.
    • You’ll be redirected to the Jotform Sign Builder page.


    Please note that, after creating your document, you can let the system detect fillable fields automatically by clicking on the Detect Fields button, or you can manually add fields from the menu on the left after dismissing the popup message.


    2. Adding Fields Manually

    • In the Jotform Sign Builder, click on the Add Fields + button on the left side of the screen.
    • All you need to do is drag and drop elements from the menu that opens on the left into your document. Although there’s no limit to the number of elements you can add, having too many fields might negatively affect the performance of your document.


    3. Editing Fields

    • In the Jotform Sign Builder, select the related field and click on the gear icon below the field.
    • In the menu that comes up, you can make changes to the field. For example, you can change the Field Name, and you can set options based on the element you’re using.


    4. Assigning Fields

    • You can easily assign, edit, add, and delete roles just by clicking on the Assign Field To button.
    • After clicking on it, a window will open. When it does, you can make your changes.


    5. Changing the Document Title

    • In the Jotform Sign Builder, click on Settings in the green navigation bar at the top of the page.
    • Under the General Settings tab, you can edit the document’s title in the Document Title text area.


    6. Customizing the Email Settings

    • In the Jotform Sign Builder, click on Settings in the green navigation bar at the top of the page.
    • Then, click on Email Settings.
    • In the Email Settings section, you can edit both the Email Subject and Email Message.


    After completing the steps above to customize the email settings, your email will look like the one below:


    7. Publishing the Document

    • In the Jotform Sign Builder, click on Send in the green navigation bar at the top of the page.
    • In the Send To Sign section, you can easily send your document so people can sign it.
    • All you need to do is enter a name and email address in the related fields.
    • Then, click on Send To Sign.


    You can also see a list of your Sent Documents as well at the bottom of the Send section:


    In addition, you can send Reminder Emails, set an Expiration Date, add a CC recipient, and enable signer delegation under the Options tab:


    8. Tracking Documents

    • Go to your My Documents page and select your document.
    • Then, click on Signed Documents.
    • This will automatically redirect you to the Jotform Sign Inbox.
    • In the Jotform Sign Inbox, you can see all of your documents. They may be listed under several tabs, such as Waiting for My Signature, Waiting for Others, Completed, Canceled, and Declined.


    Give it a try and let us know how it goes. We’d love to hear your feedback about Jotform Sign.