Account Suspended?

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    Paul Barzda 
    Asked on July 12, 2019 at 07:05 PM

    Good afternoon. I just attempted to login to Jotform and it says that my account has been suspended. 

    Please let me know what I need to do to have the problem rectifies as soon as possible.

    Thanks in advance as always.


    Paul

  • Profile Image
    AshtonP
    Answered on July 12, 2019 at 09:01 PM

    I have checked your account Paulbarzda.

    Your account was suspended as you or someone else requested your bank to place a dispute via Stripe.

    This action triggered the suspension of your account, to avoid further charges. In order to reactivate your account, you must contact your bank to withdraw the dispute.

    Hope this information helps.

    If you have further questions, let us know.