i am not getting my emails after my forms are embedded on my site

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    thiscup
    Asked on March 06, 2013 at 06:33 PM

    Here is the user name thiscup...all the forms on there i have gone in & filled out forms & i have not recieved any of the emails in my mailbox..i also checked the spam folder & nothing...i know my email works becuase i have been able to send & recieve to contact@thiscup.com

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    thiscup
    Answered on March 06, 2013 at 07:35 PM

    hope someone answers...

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    EltonCris
    Answered on March 06, 2013 at 08:06 PM

    Hi,

    Your email has been remove from the bounce list. There seems to be no reason provided but I suspect your email service provider might be down by the time it receives messages from us that's why bounced back to us.

    I have just sent a test notification to your email, please check your email if everything is now working properly. Thanks!

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    SpringfieldDQ
    Answered on March 06, 2013 at 08:34 PM

    I am having the exact same issue, contacted support, still haven't heard back...

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    EltonCris
    Answered on March 06, 2013 at 08:35 PM

    @SpringfieldDQ 

    I have already responded to your thread here: http://www.jotform.me/answers/189104-Not-receiving-email-alerts#1

    Thanks!