What can I do to restabelish my quota?

  • FitnessAcademy
    Asked on July 15, 2019 at 5:32 AM

    My form has exceeded the quota. Then I deleted the messages and the space was released. However, the error message still remains: Form over quota! This form has exceeded its allocated quota.
    How long does it take to normalize?

    Jotform Thread 1891001 Screenshot
    Page URL: https://form.jotformeu.com/FitnessAcademy/pedido-de-equivalencias
  • Girish JotForm Support
    Replied on July 15, 2019 at 8:13 AM

    I've cleared your form cache and now your link is working fine. In future, if something similar occurs, you can also clear your form cache from your end. Please check this link: How-to-Clear-Your-Form-Cache 

  • FitnessAcademy
    Replied on August 13, 2019 at 2:43 PM
    Good Afternoon,
    I cleaned all entries and I cleaned the form cache.
    Why I'm over quota?
    [image: image.png]
    JotForm escreveu no dia segunda, 15/07/2019 à(s)
    13:13:
    ...
  • AshtonP
    Replied on August 13, 2019 at 3:04 PM

    Your FREE account with username FitnessAcademy had already exceeded the allowed submission limit for the month.


    You can resolve this in 2 ways.

    #1. Wait for next month when submission counter resets. It will reset on the 1st day of each month.

    #2 OR upgrade your subscription to the next higher plan for expanded limits. Once you upgrade it will take effect immediately and your account and forms will be activated.

    You can upgrade using the Upgrade button in the JotForm Pricing page here.

    Let us know if you need further assistance.