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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google blocks my AdWords account because they found malware on jotform.com

    Asked by eiermann on March 06, 2013 at 10:53 PM

    Hi there,

    I just received an email from Google Adwords that they blocked my account because they found malware on jotform.com.

    Can you say anything about that? 

    Jotform malware

    Cheers,

    Chris

    malware suspicious Google JotForm
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    Answered by eiermann on March 06, 2013 at 10:59 PM

    It's getting worse :(

     

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    Answered by eiermann on March 06, 2013 at 11:01 PM

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    Answered by eiermann on March 06, 2013 at 11:21 PM

    It seems like it is because of the CSS code I used for the submit buttons: 

     

     

    Link to the css file: Link

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    JotForm Support

    Answered by EltonCris on March 07, 2013 at 02:35 AM

    Hi Eiermann,

    Are you using your form's full source code, it must be the host to where the files are hosted. I don't see any problems on our end.

    Also, it's not with the CSS it's with the stylesheet embed code where google thinks it's something harmful probably due to the suspicious URL.

    I just created a test just now using form's full source code and check it with Google Webmaster tools but found no problems.

    I would suggest to submit your site to Google for a review.

    Thanks!

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    Answered by eiermann on March 07, 2013 at 10:32 AM

    Dear Elton, 

    thanks a lot for your advice. I changed the URL of the CSS file to auslandssemester-bali.de and submitted my site to google for review. 

    Hopefully that solves the case.

     

    Cheers,

    Chris

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    JotForm Support

    Answered by Welvin on March 07, 2013 at 10:39 AM

    Hi Chris,

    In behalf of my colleague Elton, you are welcome. I do hope that works and Google will remove the malware notice on your website.

    Please update us for the results.

     

    Thanks

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    Answered by eiermann on March 07, 2013 at 09:12 PM

    Hi Welvin, Problem is already solved (within 1 day). As said I changed the CSS script from strato.com to my daomain name and as suggested resubmitted the page to Google. All fine now. Thanks again for the great support (as always)

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    Answered by jeanettebmz on March 07, 2013 at 09:21 PM

    We thank you very much for your positive feedback. Do not hesitate to contact us anytime (as always) .

    We will be more than happy to assist!

    Cheers!