Stripe: Is it possible to get name field from stripe payment field for use in autoresponder?

  • YogaTrail
    Asked on July 16, 2019 at 10:55 AM

    Hello Jotform team,

    I have a form which includes a Stripe payment field element. As part of that, user has to enter first and last name. I want to address user by their first name in an autoresponder email... is this possible? I do not want to add an extra "name" field, as it's silly to ask user for their name twice. 

    So the field has unique name {myProducts}, and the fieldID is  #input_48_cc_firstName

    In the autoresponder, how to pull the first name into the email body? Thanks for your help!

  • Jed_C
    Replied on July 16, 2019 at 11:51 AM

    Yes, it possible to pull the first name from the CC field of your myproduct field. Add the {myProducts:firstName} parameter in your autoresponse email.

    1563292265The Easiest Online Form Builde Screenshot 10

    You can check our guide here https://www.jotform.com/help/231-How-to-Strip-Payment-Labels-and-Separate-Payment-Info-on-Email-Alerts for more information on how to apply this to your form.

    Let us know if you have any questions or if you need further assistance. 

  • YogaTrail
    Replied on July 16, 2019 at 12:43 PM
    Awesome thank you so much!
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