Stripe: Is it possible to get name field from stripe payment field for use in autoresponder?

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    Asked on July 16, 2019 at 10:55 AM

    Hello Jotform team,

    I have a form which includes a Stripe payment field element. As part of that, user has to enter first and last name. I want to address user by their first name in an autoresponder email... is this possible? I do not want to add an extra "name" field, as it's silly to ask user for their name twice. 

    So the field has unique name {myProducts}, and the fieldID is  #input_48_cc_firstName

    In the autoresponder, how to pull the first name into the email body? Thanks for your help!

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    Answered on July 16, 2019 at 11:51 AM

    Yes, it possible to pull the first name from the CC field of your myproduct field. Add the {myProducts:firstName} parameter in your autoresponse email.

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    You can check our guide here for more information on how to apply this to your form.

    Let us know if you have any questions or if you need further assistance. 

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    Answered on July 16, 2019 at 12:43 PM
    Awesome thank you so much!
    Alex Klein
    +1 (415) 766-9059