What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    can jotform auto-send confirmation emails with each submission

    Asked by teaching on March 07, 2013 at 09:38 AM

    I want to send a confirmation email to each person who submits an entry. How do I set this up?

  • Profile Image
    JotForm Support

    Answered by ardy0689 on March 07, 2013 at 09:56 AM

    Hello, this is possible and can be done in JotForm.

    In order to send a confirmation email to each person who submits using your form, you need to create an Autoresponder alert.

    To do this please refer to our guide on how to create auto responders in Jotform. If you need further assistance, please do not hesitate to post them in the forum. Thanks

  • Profile Image

    Answered by COEECE on September 02, 2014 at 02:31 PM

    It worked, it worked!  Thank you! 

  • Profile Image
    JotForm Support

    Answered by david on September 02, 2014 at 03:19 PM

    Glad to hear it!  Let us know if there is any else we can help you with and we will be happy to do so.

  • Profile Image

    Answered by ismaeladrian on July 21, 2015 at 04:00 PM

    Sorry for being late on this- Does the auto-responder come with the details of the form that was just filled out? Thanks so much. 

  • Profile Image
    JotForm Support

    Answered by david on July 21, 2015 at 05:49 PM

    Yes, the autoresponder comes automatically with the form data when first setup.  You can limit or add anything you would like.

  • Profile Image

    Answered by ismaeladrian on July 21, 2015 at 05:50 PM

    Thank you!

  • Profile Image

    Answered by ghazanfar on September 19, 2015 at 11:30 AM

    can you please  tell me step by step how I set up a pre written response as  I have been trying saving but all it does when  I  test it is send a copy  of the customers application that they submitted Pleaseeee help  need to do this by the weeekend

     

  • Profile Image

    Answered by Carina on September 20, 2015 at 11:35 AM

    @ghazanfar

    I moved your question to a new thread as we aim at having one question/user per thread. Please find here your answer:

    http://www.jotform.com/answers/666322 

    If you need further assistance please let us know.

  • Profile Image

    Answered by ghazanfar on September 20, 2015 at 12:47 PM
    Thank you ai have resolved this issue now
    Ghazanfar Iqbal
    deej171@yahoo.com
    ...
  • Profile Image

    Answered by dreamforge on September 23, 2016 at 06:17 PM

    Hi

    it sends a auto reply update but also shows the hidden fields for office use only. Is there a way to prevent that?
  • Profile Image
    JotForm Support

    Answered by jonathan on September 23, 2016 at 09:43 PM

    @dreamforge

    We will resolve your issue here https://www.jotform.com/answers/940810