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jeremyAsked on July 17, 2019 at 5:46 PM
Why is my account suspended like WTF I haven’t even used it !!! Fix ur shitty app
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jherwinReplied on July 17, 2019 at 10:00 PM
Your account was suspended because several of your forms are marked as fake loan offering forms.
If you're a real loan agency, please provide proof so we can review it. Please send a copy of the regulator certificate through to our support email at support@jotform.com from your company's email address.
We also recommend that you use your company's email address on the profile to avoid any further confusion.
We'll wait for your response.
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jeremyReplied on July 18, 2019 at 9:43 AMI’m not a loan agent I was trying to print one for
A loan I’m getting from my grandma I just could not find a simple one
I’m sorry for the inconvenience I was told it was quicker to print a template of one then it was too get somebody to do it for me ?
Sent from my iPhone
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jherwinReplied on July 18, 2019 at 10:20 AM
We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.
In order to reactivate your account, we will have to delete the offending form.
Or, kindly provide us the following information:
1. ) The URL where your form is used.
2. ) Your website or proof of affiliation to a legitimate institution.
We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.
Send these proofs to reviewers@jotform.com with Thread #1894882 as your subject. We will let you know about the status of your account after a thorough review of your proofs.
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jeremyReplied on July 18, 2019 at 10:43 AMJust delete my account!! I don’t need it anymore since
U say it’s free but really it’s not
Thanks for wasting my time ps there are better website
Then urs
Sent from my iPhone
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jherwinReplied on July 18, 2019 at 10:59 AM
As per your request, I completely disabled your account.
Thank you for trying Jotform!