- playedntradeAsked on March 08, 2013 at 05:14 AM
I've been using JotForm for a while now but this is the first time I've had a problem.
On my website (http://www.played-n-trade.com) I have two forms - on the Trade Now page and on the Contact page. I've tried testing the form 10 times and nothing has come through on e-mail :(
I've looked at the support material online, and played with the notification settings, etc. but no luck!
If anyone could help that would be appreciated!
Thanks, MikePage URL:
- pinoytechAnswered on March 08, 2013 at 06:39 AM
Sorry for the inconvenience that may have caused. As I've check your form, I found out that your form's recipient email address is in our bounce list which causing the issue and I've remove it for you. It should be working fine now.
Result: email@example.com is IN the bounce list
Reason(s) : 5.1.0 - Unknown address error 550-': invalid addre=ss'
To prevent this from happening again, please apply this method in to your form.
Feel free to contact us again if you need further assistance.