temporary downgrading question

  • Profile Image
    MARIA A WHATLEY
    Asked on July 18, 2019 at 02:36 PM

    Hi, I would like to make sure that our data will not be lost. We just downgraded to the free membership. Free membership should hold us over for the next couple of events until we can refocus our marketing efforts on advertising at which time we will go back to a paid membership to accommodate more customers. 

  • Profile Image
    zuritapia
    Answered on July 18, 2019 at 03:43 PM

    Hi Maria!

    Further looking into your account, it looks like you have only three forms you will be fine to be under the Free Plan. 

    Your data will not be lost if you downgrade now and upgrade later on. Your data is safe within our servers.