How to get credit card information for recurring payment into our payment provider?

  • PoshPooch
    Asked on July 18, 2019 at 4:10 PM

    Hello,

    I wanted to have a form for my customers to safely and securely send their credit card information to our sign up for recurring payments. We would then use the info they give to manually input it into our payment provider.

    I did a test email and when logged in I can see all information except the cc info.

    Is there a certain form I can use to do this or is JotForm not something I should be using for what I want to do?

    Any information is greatly appreciated!

     

    Thank you!

    Jotform Thread 1896254 Screenshot
  • Welvin Support Team Lead
    Replied on July 18, 2019 at 6:04 PM

    Hi there,

    I'm sorry, but we do not allow forms to collect credit card information. It is against our Terms of Use and could lead to account suspension.

    You can find our terms of use here https://www.jotform.com/help/8-Terms-of-Use.

    You are currently using one of our payment gateways in your forms which we recommend. However, there is no option in the integration to display and send the credit card information. We never store this information on our servers, and only the payment provider handles the payment process for your clients. 

    We have payment authorization feature in some of our payment gateways, but you can only charge customers with the amount they provide in the form.

    Guide to payment authorization: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization

  • PoshPooch
    Replied on July 18, 2019 at 8:43 PM
    Thank you for your response.
    ...