Showing field based on a Yes or No question using conditions

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    Asked on July 18, 2019 at 06:00 PM

    I have a question on a form that has a yes or no option.

    When our user responds NO - I want a box to pop up so they give me their reason for selecting NO, please help 

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    Answered on July 18, 2019 at 08:59 PM

    I can only assume that your concern is for the most recent form you have updated in your account —

    I checked the form and it has 2 conditions set up in it.


    The first condition states that if this field is equal to "No",


    it will show this field on the form.


    And as for the second condition in the screenshot above, this field will show,


    if this field is equal to "No".


    I have tested both conditions and both appear to be working as expected.


    Perhaps you were able to figure out how to solve the issue you were having on your end. Otherwise, please feel free to let us know and give us more details.