Showing field based on a Yes or No question using conditions

  • Profile Image
    POInternTeam
    Asked on July 18, 2019 at 06:00 PM

    I have a question on a form that has a yes or no option.

    When our user responds NO - I want a box to pop up so they give me their reason for selecting NO, please help 

  • Profile Image
    Mike_G
    Answered on July 18, 2019 at 08:59 PM

    I can only assume that your concern is for the most recent form you have updated in your account — https://form.jotform.com/91987477293982

    I checked the form and it has 2 conditions set up in it.

    1563497005zt20_43_00.png

    The first condition states that if this field is equal to "No",

    1563497481zt20_50_27.png

    it will show this field on the form.

    1563497572zt20_52_24.png

    And as for the second condition in the screenshot above, this field will show,

    1563497652zt20_53_37.png

    if this field is equal to "No".

    1563497731zt20_54_13.png

    I have tested both conditions and both appear to be working as expected.

    1563497944zt20_58.gif

    Perhaps you were able to figure out how to solve the issue you were having on your end. Otherwise, please feel free to let us know and give us more details.