Showing field based on a Yes or No question using conditions

  • POInternTeam
    Asked on July 18, 2019 at 6:00 PM

    I have a question on a form that has a yes or no option.

    When our user responds NO - I want a box to pop up so they give me their reason for selecting NO, please help 

  • Mike_G JotForm Support
    Replied on July 18, 2019 at 8:59 PM

    I can only assume that your concern is for the most recent form you have updated in your account — https://form.jotform.com/91987477293982

    I checked the form and it has 2 conditions set up in it.

    1563497005zt20 43 00 Screenshot 10

    The first condition states that if this field is equal to "No",

    1563497481zt20 50 27 Screenshot 21

    it will show this field on the form.

    1563497572zt20 52 24 Screenshot 32

    And as for the second condition in the screenshot above, this field will show,

    1563497652zt20 53 37 Screenshot 43

    if this field is equal to "No".

    1563497731zt20 54 13 Screenshot 54

    I have tested both conditions and both appear to be working as expected.

    1563497944zt20 58 Screenshot 65

    Perhaps you were able to figure out how to solve the issue you were having on your end. Otherwise, please feel free to let us know and give us more details.