Unable to get the submissions in the Google Spreadsheet

  • veiischeduler
    Asked on July 18, 2019 at 11:06 PM
    The Form submissions not comming in the Google Sheet Integration. Baker, have you had any luck?
  • roneet
    Replied on July 18, 2019 at 11:16 PM

    May we know what issue are you experiencing with the Google Spreadsheet integration?

    Are you unable to get the submissions in the Sheet? Have you tried re-integrating the sheet?

    Looking forward to your response.

    Thanks.

  • bakerfranke
    Replied on July 18, 2019 at 11:36 PM

    Hi,

    Thread bouncing...

    1. yes, we have tried re-integrating. (for the record, we use this feature heavily, across hundreds of forms and 100K+ users.  We're pretty aware of the ins and outs and how to mess up. This is new...to us at least).

    2. no, we haven't changed any column headings or anything about the sheet that's created.

    3. We re-create the new gsheet integration.  Then we submit a few trial form submissions, and they don't populate into the sheet.  We've tried this ~6 times?

    That's as far as we went before asking for help.

    Again the form id is: 90353759556165

    --Baker

  • Kiran Support Team Lead
    Replied on July 19, 2019 at 1:19 AM

    @bakerfranke,

    Your question is moved to a separate thread and shall be addressed there shortly. Please follow the link below:

    https://www.jotform.com/answers/1896702

    Thank you!