What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    iPhone Won't Fully Display Lightbox Popup Form

    Asked by krecicki on March 08, 2013 at 10:18 AM

    Click the contact him button on the website, on iPhone it doesn't show the whole form. What do I do to fix it?


    1) Look at it on your computer, it looks great.

    2) Look at it on an iPhone, its completely scewed up from width the not displaying all the inserts.



    Page URL:

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    Answered by jefreylandicho on March 08, 2013 at 12:11 PM

    Thank you for contacting us. Can you please try injecting this code in your Form CSS and see if it works?

    .form-all { overflow:auto!important; -webkit-overflow-scrolling:touch!important; }

    To inject a custom CSS code in your form, you will need to click the Setup & Embed Tab then the Preferences Icon and finally the Form Style Tab.

    For more detailed instruction on how to Inject Custom CSS code, please click here and if the issue still persists, please contact us again.

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    Answered by krecicki on March 08, 2013 at 09:50 PM

    Still didn't work, did it work for you?

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    JotForm Support

    Answered by Welvin on March 09, 2013 at 07:38 AM


    Please try to increase your lightbox form height to higher value, it is currently set to 140px. See if that helps.



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    Answered by armandolucero on April 28, 2013 at 10:09 PM

    How was this finally solved?  I will need to know this as well.  Thanks.

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    JotForm Support

    Answered by EltonCris on April 29, 2013 at 12:23 AM


    Please open a new thread for your question so we can assist you properly. Kindly provide all the details on your post specially the website URL where we can review your form.

    Thank you!