What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Ive upgraded my jotform account to the professional version but its showing I have a 1000 limit still!

    Asked by col on March 25, 2011 at 11:53 AM

    The upgrade doesnt seem to have registered what do do i do ?

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    JotForm Support

    Answered by liyam on March 25, 2011 at 03:17 PM

    Hello col,

    I have checked your account information and it showed that you are already have the Professional account type.

    You might need to logout and log in again to refresh your cache and see the new limits.

    Hope this helps.