How can I get rid of the white patch present in the Form?

  • shehryar_1997
    Asked on July 20, 2019 at 2:30 AM

     Hello. I'm having an issue with my form's mobile version. It's occurring at two places and I'm attaching one instance down below. Kindly let me know what can be done about these. Thanks. 

    Jotform Thread 1897933 Screenshot
  • roneet
    Replied on July 20, 2019 at 5:08 AM

    There seems to be some issue with the template you have used. You would have to reset the Form settings first and then re-apply it.

    Could you please first apply the default template in your Form and then remove it.

    How can I get rid of the white patch present in the Form? Image 10

    Again apply the Form properties like below:

    How can I get rid of the white patch present in the Form? Image 21

    How can I get rid of the white patch present in the Form? Image 32

    Let us know if you have further questions.

    Thanks.


  • shehryar_1997
    Replied on July 22, 2019 at 3:22 AM

    Yes that worked Roneet. Thanks!