Form submitting: Getting Incomplete values error

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    DPTFit
    Asked on July 20, 2019 at 09:21 AM

    So I have never had an issue but yesterday I had someone tell me they can't save my form. They even tried in my office but it says they need to fill out a phone number that isnt even an option. As well as we made sure ever section was filled out.

    Is there a way to fix or troubleshoot this?

    Attached the error screen if you are able to compare to my form..1563628889jotform error.jpg

  • Profile Image
    Nik_C
    Answered on July 20, 2019 at 10:55 AM

    I tested your form and I was able to replicate the problem. I will forward this to our backend team for further checking.

    We'll get back to you via this thread.

    Thank you for your patience.


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    DPTFit
    Answered on July 22, 2019 at 09:06 PM

    Any update??

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    roneet
    Answered on July 22, 2019 at 11:47 PM

    Unfortunately, there is no update as of now. Have you tried to clone your Form and try testing on the cloned Form to see if this resolves the issue?

    Let us know how this goes.

    Thanks.

  • Profile Image
    eugene
    Answered on July 26, 2019 at 09:33 AM

    Sorry for the inconveniences caused.

    This issue is resolved now.

    Meanwhile, I sent a test submission to your form. You can ignore it.

    Thanks.