Suspended Login

  • Nadia
    Asked on July 20, 2019 at 1:32 PM

    Hi there,

    I am having trouble logging in to my account. It keeps saying "Login in Suspended". I just make a form on my account and need to upload it to our company website ASAP. Please help! 

    All the best,

    Nadia

    Jotform Thread 1898093 Screenshot
  • jonathan
    Replied on July 20, 2019 at 4:58 PM

    The account/username nadia_akac and forms were suspended due to violation to the Terms of Use.

    You have form/s in your account that collect sensitive data/information like credit card account. social security number and personal data, etc.

    We can only request for consideration to reinstate your account and forms after you comply with the terms. And agree to delete those forms that were considered illegal in your account.