How do I view encrypted responses?

Is there a way to view the actual customer response instead of the long encrypted segment of characters?

Here's how to view encrypted submissions https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them#How-Can-I-Decrypt-the-Data-from-the-Email-or-Through-the-Submissions-Page. You will have to decrypt it by uploading the private key file provided to you when you enable encryption.

You can learn more about Data Encryption feature on this page https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

I removed all website data from my browser, but when I’m attempting to open the submissions it still doesn’t provide any chance to upload my private key. Anything I’m missing?
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I checked your form and I noted that it was no longer using form encryption.

and the issue was confirmed to be resolved on your other post here https://www.jotform.com/answers/1898509