I haven't been given the option to upload my private key

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    Coloradospringsdays
    Asked on July 21, 2019 at 12:48 PM

    I encrypted my forms, and when I try to view the submission, it just shows the encrypted data. Nowhere does it allow me to upload my private key for decryption. 



    Can you help? Do you know why I may not be seeing the option to upload it?


    Thank you.

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    Victoria_K
    Answered on July 21, 2019 at 04:21 PM

    Hi!

    I see that encryption was turned off for this form. Encryption key will be only asked when encryption is ON. Please enable the feature and check the submission again:

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    Coloradospringsdays
    Answered on July 21, 2019 at 04:43 PM
    THANK YOU so much!
    It’s all good now. Thank you for your patience!
    ...