What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Im Having Trouble Resetting My Password?

    Asked by John on March 25, 2011 at 02:24 PM

    Im Having Trouble Resetting My Password?

    I Recently Just Switched The Email On The Account To Help@miragemarketinggroup.com

    But I Cant Seem To Log In Or Reset The Password

    Page URL:
    www.miragemarketinggroup.com

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    JotForm Support

    Answered by liyam on March 25, 2011 at 03:33 PM

    Hello,

    Can you tell us the username of your account?  I can't find any account associated to Help[at]miragemarketinggroup.com, while I'm only seeing a guest account associated to MirageMarketingGroup[at]RocketMail.com.

    Thanks.

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    Answered by jwellington on March 25, 2011 at 03:38 PM

    Yea That Is The Account Its A Rocketmail But I Tried To Switch It To The Help@Miragemarketinggroup Instead...

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    Answered by jwellington on March 25, 2011 at 03:39 PM

    I Have Access To Both Still

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    Answered by jwellington on March 25, 2011 at 03:41 PM

    Can You Reset The Password For The Rocketmail?

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    JotForm Support

    Answered by liyam on March 25, 2011 at 03:49 PM

    Sorry, just a bit confused.  Now both email accounts are not associated with any jotform account anymore (not even a guest account).  Now there's only jwellington[at]miragemarketinggroup.com with the username that you are using right now.  You can now use that free account and replace the email address in the account settings at the lower right.

    Hope this helps.