Im Having Trouble Resetting My Password?

  • Profile Image
    John
    Asked on March 25, 2011 at 02:24 PM

    Im Having Trouble Resetting My Password?

    I Recently Just Switched The Email On The Account To Help@miragemarketinggroup.com

    But I Cant Seem To Log In Or Reset The Password

  • Profile Image
    liyam
    Answered on March 25, 2011 at 03:33 PM

    Hello,

    Can you tell us the username of your account?  I can't find any account associated to Help[at]miragemarketinggroup.com, while I'm only seeing a guest account associated to MirageMarketingGroup[at]RocketMail.com.

    Thanks.

  • Profile Image
    jwellington
    Answered on March 25, 2011 at 03:38 PM

    Yea That Is The Account Its A Rocketmail But I Tried To Switch It To The Help@Miragemarketinggroup Instead...

  • Profile Image
    jwellington
    Answered on March 25, 2011 at 03:39 PM

    I Have Access To Both Still

  • Profile Image
    jwellington
    Answered on March 25, 2011 at 03:41 PM

    Can You Reset The Password For The Rocketmail?

  • Profile Image
    liyam
    Answered on March 25, 2011 at 03:49 PM

    Sorry, just a bit confused.  Now both email accounts are not associated with any jotform account anymore (not even a guest account).  Now there's only jwellington[at]miragemarketinggroup.com with the username that you are using right now.  You can now use that free account and replace the email address in the account settings at the lower right.

    Hope this helps.