where are my forms?

  • BERGER_admin
    Asked on July 22, 2019 at 5:36 AM
  • AshtonP
    Replied on July 22, 2019 at 7:25 AM

    I do not see any forms created yet in your account. You can get started to create your forms with the help of JotForm help guides: https://www.jotform.com/help/chapter-1-Getting+Started+with+JotForm

  • Richie JotForm Support
    Replied on July 22, 2019 at 8:45 AM

    I have checked the account BERGER_admin and there is no form in the account.

    where are my forms? Image 1 Screenshot 20

    I have checked the accounts history for BERGER_admin  and there was no form creation.

    However, the account skyart has forms in it.

    To clarify, is the account BERGER_admin your sub-account? May we know if you have shared forms with the account?

    May we know if you're missing a submission with the account skyart ?

    Looking forward for your response.


  • BERGER_admin
    Replied on July 22, 2019 at 9:43 AM
    I seem to have two accounts for some reason?Can you help with this? The
    other account is linked to this email address: johanna.berger@hotmail.com
    ...
  • BERGER_admin
    Replied on July 22, 2019 at 9:43 AM
    I am not associated with Skyart and never heard about jotform until this
    year so couldn't be with you since 2015. my other email is
    johanna.berger@hotmail.com. However, I have put a link to my one Jotform on
    my website and the emailed linked to that is admin@johanna-berger.com
    ...
  • Richie JotForm Support
    Replied on July 22, 2019 at 10:03 AM

    Thank you for the clarification, I have checked the account associated with the email address johanna.berger@hotmail.com and it is johanna.berger with 1 form.

    Can you please share to us the web page you have embedded your form so that we can check the Form URL?