where are my forms?

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    BERGER_admin
    Asked on July 22, 2019 at 05:36 AM
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    AshtonP
    Answered on July 22, 2019 at 07:25 AM

    I do not see any forms created yet in your account. You can get started to create your forms with the help of Jotform help guides: https://www.jotform.com/help/chapter-1-Getting+Started+with+Jotform

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    Richie_P
    Answered on July 22, 2019 at 08:45 AM

    I have checked the account BERGER_admin and there is no form in the account.

    I have checked the accounts history for BERGER_admin  and there was no form creation.

    However, the account skyart has forms in it.

    To clarify, is the account BERGER_admin your sub-account? May we know if you have shared forms with the account?

    May we know if you're missing a submission with the account skyart ?

    Looking forward for your response.


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    BERGER_admin
    Answered on July 22, 2019 at 09:43 AM
    I seem to have two accounts for some reason?Can you help with this? The
    other account is linked to this email address: johanna.berger@hotmail.com
    ...
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    BERGER_admin
    Answered on July 22, 2019 at 09:43 AM
    I am not associated with Skyart and never heard about jotform until this
    year so couldn't be with you since 2015. my other email is
    johanna.berger@hotmail.com. However, I have put a link to my one Jotform on
    my website and the emailed linked to that is admin@johanna-berger.com
    ...
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    Richie_P
    Answered on July 22, 2019 at 10:03 AM

    Thank you for the clarification, I have checked the account associated with the email address johanna.berger@hotmail.com and it is johanna.berger with 1 form.

    Can you please share to us the web page you have embedded your form so that we can check the Form URL?