Login failed - SUSPENDED

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    Gregor Sprint 
    Asked on July 22, 2019 at 08:58 AM


    after we created a first form for our wordpress blog, our account suddenly stopped working.

    Please help us.

    Thank you,


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    Answered on July 22, 2019 at 09:17 AM

    Your account was suspended because, your form "91964132309357" was found suspicious and flagged as copyright logo scam.


    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately. 

    In order to reactivate your account, kindly provide us the following information:

    1. The URL where your forms are used.

    2. Your website or proof of affiliation to a legitimate institution.

    3. Share with us a document that will prove that you're authorized to use the said logos.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #1892530 as your email subject. We will let you know about the status of your account after a thorough review of your proof.

    Or, we can just remove the logos and lift the suspension on your account.