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leanne lanefskiAsked on July 22, 2019 at 12:16 PM
anyone else not receiving their submissions? We have had this happen twice in the last two day.s
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AshtonPReplied on July 22, 2019 at 2:00 PM
I can see one of the email notifications was failed yesterday. I have reviewed the form email settings and there is nothing wrong with it. So, I suggest you change the sender email address from "noreply@jotform.com" to "noresponse@jotform.com".
It can be changed in the Email notification settings as shown below :
Additionally, you can also review your email log history from your account settings. here is the help-guide that explains it: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History
I hope this helps. Let us know if you have further issues with this.