- pmgwebAsked on March 25, 2011 at 03:16 PM
The form is set to deliver to an e-mail address that is set up in MS Outlook - however, the form submission does not reach MS Outlook but is being caught in my e-mail servers 'Mailguard Spam Filter'. Are there any settings we can adjust to prevent this that you can advise on?
- JotForm SupportliyamAnswered on March 25, 2011 at 03:26 PM
You can safelist jotform.com. Also add to your address book @jotform.com if it allows this kind of permissions. Or firstname.lastname@example.org and email@example.com if it requires a specific email address
For whitelisting, you can whitelist the following IP addresses:
Hope this helps.