Question regarding upgrading my account

  • mchapnick
    Asked on July 22, 2019 at 12:31 PM

    My account renews on Dec 5th, 2019. If I take advantage for of the 25% discount currently to upgrade my account, does this reset my renewal date to the current date?  Of am I paying to upgrade from today until Dec 5th?



  • roneet
    Replied on July 22, 2019 at 2:10 PM

    Yes, it will reset the current renewal date. When you upgrade your account with the discounted price you would get a prorated refund with the previous subscription and that would be applied to the plan that you would be activating. The next renewal date would be with respect to the plan you have activated.

    For example, if you have subscribed for a Silver plan on July 24, 2019, the next billing date would be on July 24, 2020.

    Let us know if you have further questions.

    Thanks.