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saharlanAsked on July 22, 2019 at 12:35 PM
The hide empty fields setting does not seem to be working. When I fill out my form, the empty fields that are not required are not showing up in my email. Also, when I attach the pdf the empty fields are not showing up either.
Please help.
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VincentJayReplied on July 22, 2019 at 2:07 PM
Do you want to show the empty fields on your email alert and attached PDF?
If yes, please try this:
1. Email - Open the email settings and go to the advanced tab. After that, disable the Hide Empty Fields option.
2. Attached PDF - Open the PDF Editor. Open the Layout Settings window and disable the Hide Empty Fields option.
Please try it and let us know if you need further help. Thank you.