Incomplete Values error prompted upon form submission

  • motoelise
    Asked on July 22, 2019 at 1:02 PM

    When the Application" form is submitted it keeps coming back with an "error message" (attached screenshot).  I can not find this field that is not being left blank, so not sure what to do??

    Jotform Thread 1899446 Screenshot
  • AshtonP
    Replied on July 22, 2019 at 2:31 PM

    A field named "Address of Property Being Applied For" is present on your form and it's marked as mandatory. 

    89855 Screenshot 15 Screenshot 10

    It appears that this field is being properly filled hence the validation error occurs at the submission. 

    If the data is entered and it's still an issue, then we can conduct further tests on your form. If you would like us to test this, then please allow us to make test submission on your form. Let us know if it's ok to make test submission.

  • motoelise
    Replied on July 22, 2019 at 3:43 PM
    Yeah, I went back to a prior edit and it started working again.
    ...
  • John Support Team Lead
    Replied on July 22, 2019 at 5:29 PM

    Hi,

    Please confirm if the issue has been resolved already. Otherwise, please allow us to make test submissions on your actual form for further checking.

  • motoelise
    Replied on July 22, 2019 at 7:43 PM
    It appears to be working now.
    ...