Form is not working on Windows Surface Tablet OS

  • newwheel
    Asked on July 22, 2019 at 5:49 PM

    You've helped me get this form working great on iOS and desktop.  We're not having luck with Surface Tablet running Windows running Chrome.

    See screenshot attached. 

    Jotform Thread 1899875 Screenshot
  • jherwin
    Replied on July 22, 2019 at 7:25 PM

    Could you please let us know the device pixel ratio of your Surface tablet? We don't have the same device so we can't test it on the same. However, we will try to fix it using your device's pixel ratio.

    Looking forward to your response.